In a hearing, therapists decried Kaiser’s proposed contract terms during labor negotiations, which they argued would undermine mental health services. The largest health insurer for city employees said it remains focused on providing timely, high-quality ment…

Unlicensed phone operators and algorithms directing patients to inadequate telehealth services. Controversial artificial intelligence technologies increasingly deployed at clinics. Distraught patient… [+3489 chars]

Originally published by KQED